Shipping policy

1. Digital Delivery

PhoenixMotionAI.com provides 100% digital services only, including Motion Flyers, animations, and AI-generated marketing content. No physical products are shipped.

2. Delivery Method

All completed projects are delivered digitally through email, download link, or the agreed communication channel.

3. Processing Time

Processing time varies depending on the selected package and project complexity. Typical delivery time is between 24 to 72 hours, unless otherwise specified.

4. Delivery Confirmation

Once your project is completed, you will receive a confirmation message along with your final files. It is the client’s responsibility to provide correct contact information.

5. Delays

Delays may occur if client materials (images, logos, instructions) are not provided on time. PhoenixMotionAI is not responsible for delays caused by missing or incorrect information.